This may void your RA and incur a 20% restock fee.ĭamaged in Transit: For items damaged in transit please contact us immediately for assistance for special handling and filing of required paperwork to have your item replaced. Please return these inside another box or wrapped and do not apply stickers, stamps, labels to manufacturer boxes, i.e. Original manufacturer boxes/packaging: Items must be returned in original packaging including any manufacturer boxes. Requesting a Return Authorization is easy using our Return Policy Page. Should you find it necessary to return an item, please follow these guidelines to insure we are able to get you a prompt refund and assist you in finding the correct item you require. Our goal is to make sure you receive the correct item to meet your needs. That option will be available at checkout and all duties and fees will be the responsibility of the purchaser in accordance to your country's laws. International shipping is offered through the US Postal Service. Please contact us through live chat or our contact page if you have additional shipping option needs. Otherwise orders typically ship the following business day. Most orders received and paid by 2:00 CST Monday thru Friday will ship the same or next day. Once your order has been processed and we have received cleared payment, your item will be processed as soon as possible. We take great care packaging every item to ensure safe shipment to you. In-Store Pickup Only: This item can only be picked up in our Lees Summit, MO retail store.Truck Freight - Not Qualified for Free Shipping: This item has to be shipped via truck freight.Hazardous Item - Not Qualified for Free Shipping: This item is hazardous and does not qualify for free shipping.Oversized - Not Qualified for Free Shipping: This item is too large/heavy to qualify for free shipping.Qualifies for Free Ground Shipping: This item qualifies for free ground shipping when the order is over $99.Qualifies for Free Shipping: This item qualifies for free shipping when the order is over $99.Below is the meaning for each of these codes. * The Roborock app is not available on the E series.We offer FREE Shipping on most orders Over $99 to US-48*Įach product displays a Product Code: just above the item price. You can see real-time cleaning routes, navigate your home through different types of maps, set cleaning schedules, customize maps using No-Go Zones, and so much more. With the Roborock App, you have total control. HyperForce® suction effortlessly drags away the hidden dirt and debris on floors and carpets, while the powerful VibraRise® mopping system effectively mops your floors.Įvery Roborock comes with a precise navigation system, from the motion tracking navigation in the E series, PreciSense® LiDAR navigation in the Q and S series, and ReactiveAI 2.0 obstacle avoidance in the S7 MaxV series, for a worry-free cleaning experience. From intelligent dust-emptying only, all the way to washing the mop and refilling the water tank, options are available depending on your needs.įrom vacuuming to mopping, Roborock products guarantee to provide industry-leading cleaning solutions. Roborock offers a range of smart docking systems, meaning even less for you to do after every cleanup.
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